Home > Account Help

PLEASE NOTE WE WILL BE CLOSED (XMAS BREAK) FOR INTERNET ORDERS FROM 19TH DEC 2017 - 8TH JAN 2018

 

YOU CAN NOW EMAIL OUR FUELLING EXPERT AT fuelingexpert@hammernutrition.co.za

ONLINE ORDERS FREE DELIVERY FOR ALL ORDERS OVER R500 IN SOUTH AFRICA 

Account Help

Need some help with your user account? Here are the steps you need to follow.

Create a new account

  • Click on the sidebar “Create an account” – this takes you to http://hammernutrition.co.za/user/register
  • You need to fill in:
    • A username
    • Email address
    • Confirm your email address
    • First Name
    • Surname
    • Opt in for the Newsletter (recommended)
    • Captcha to make sure you are a human
  • Click the button “create a new account
  • An email will be sent to your address with further details.
    • If it does not arrive within a few minutes, please check your spam folder, especially if you are using GMail or similar.
  • The email contains a one-time login link which you need to click on, in order to enable your account
  • Once you have clicked on the link, it will confirm that your email address has been validated and contains a link to reset your password.
  • Click “Login”, and you will arrive at your user account edit page.
  • Below your email address, please fill in your password twice
  • Scroll to the bottom of the page and click “Save
  • A message will appear that your changes have been saved.
  • You may now continue to browse and shop

 

Reset Password

If you have forgotten your password, you can click on the tab “Request new password” from the login/create account page: http://hammernutrition.co.za/user/password

  • Fill in your username or email address that you used when creating your account
    • If you can’t remember which email address you registered with, look in your email history for a mail from “Hammer Nutrition” or with the subject starting “Account details for…”
  •  Click the button “Email new password”
  • You will be redirected back to the login page and a message will appear at the top confirming that the email has been sent
    • If it does not arrive within a few minutes, please check your spam folder, especially if you are using GMail or similar.
  • From the email, click on the one-time login link, which will take you to the site to reset your password.
  • Click “Login”, and you will arrive at your user account edit page.
  • Below your email address, please fill in your password twice
  • Scroll to the bottom of the page and click “Save
  • A message will appear that your changes have been saved.
  • You may now continue to browse and shop

 

Let us know!

If you have been experiencing any issues on the site, please use the "Feedback" button in the bottom right corner of the site. This will give us further information on how we can make your shopping experience with us as smooth and hassle-free as possible.

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